When you require automotive repair services, you want it done right the first time. Quality work is at the core of our business. Our technicians are Automotive Service Excellence (ASE) certified which ensures that the repair work done on your vehicle comes with ultimate professionalism and exact specifications.
We understand that the people on our team must be dedicated to our customers and passionate about our desire to provide extraordinary care and service. We know that without the best team, you can’t deliver the best results. That is why each member of our team is professional, caring, skilled, and knowledgeable.
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Alan has been the face that greets you as our service advisor since 2015. He has a very friendly, personal way he interacts with customers and his extensive experience in the industry lends well to his ability to understand our customers problems and help find the best option to correct them. If you haven’t met him, you’ll enjoy working with him.
Pro-Tech is proud to have Tom's son Dan join the family business in 2002 part-time and then full-time in 2005, when he graduated from Dunwoody Technical College. He has learned a great deal working side by side with Tom. He is a certified master tech and continues on-going industry training.
Sam has now been with us since 2016 and has become, among other things one of our top electrical techs. He loves the challenge of figuring the problem out. A trait that is a must to take on the complicated electrical problems we come across in modern cars.
Sam loves music and is an accomplished drummer. He also enjoys hunting, fishing, and the outdoors in general.
Tony has over 10 years’ experience on all makes of cars. Addition he went through a Ford specific training program in vocational school. Tony has 4 of his ASE certifications and is working on more.
Tony graduated from Champlin Park High School. He married his high school sweetheart in 2014. Their hobbies include 2 Great Danes, Natty & Niko and 500 plus gallons in multiple aquariums. They also love to travel.
Tony is a lot of fun to be around, is self-motivated, a hard worker and is driven to do quality work and earn a reputation for doing so.
After graduation from Hennepin Technical College, Tom started at Ford dealers. He became a certified master tech in 1977, with certifications still held today. In 1983 he started Pro-Tech Auto Repair with a partner and in 1996 took the business over on his own. Now in Pro-Tech's 36th year, he still very much enjoys what he does.
Jessi joined us in June of 2018 as a service writer assistant and quickly advanced to become our second full time service writer. She grew up across the street from Tom and is how we came to know her. In high school she had an interest in cars. She attended Wright Tech, a secondary technical school, and were she excelled in the automotive program.
After high school she worked for Valvoline Rapid oil change servicing cars. She advanced to become a store manager.
Jessi does an excellent job helping our customers understand what’s going on with their cars and how they can maintain them to get the maximum life from them. We are growing and She is a big help getting us to the next level.
She loves taking trips to warmer weather and her favorite hobbies include riding her horses and spending time with her three dogs.
Anthony “Tony” Hackenmueller is a graduate of Dunwoody institute and has work in the industry 8 years before starting with us in August of 2019. He is very detail oriented and that attention to detail helps he deliver the quality work he provides our customers. He’s fun to work with and has interests in motorcycles, shooting sports and fabricating or reengineering things for other applications. We are very lucky to have him.
Our Certifications & Affiliations
