Don’t Put Off Auto Repair During COVID-19, We’ll Take Care Of Everything
With the current COVID-19 situation, we’re more aware than ever the power of trust. That’s why we want to assure you we have implemented some safety precautions to protect both our customers and staff which will allow us to continue to be at your service through these trying times. Don’t put off auto repair during COVID-19 for your safety. Let us take care of you.
Protocol At Pro-Tech Auto Repair During COVID-19 Quarantine
In times like these, I am grateful to have an outstanding team behind me to pull together to come up with a plan to keep us all safe.
In light of the situation, our shop remains open, as part of essential services to provide critical repair and maintenance to your vehicles. However, our office area will be closed. We will continue to serve you through text, email, and of course the phone.
We are currently offering a complete touch-free service for all our customers. All appointments will be handled like our after-hours drop-off:
- Your keys can be left in your car at drop-off, and your vehicle will be wiped down before and after we work on it.
- If you’re using a loaner car the keys will be in it ready for you, and it will be wiped down before and after your use.
- All payments will be handled over the phone.
Here are some other precautions we are taking during the COVID-19 social distancing and stay-at-home period:
- Your car will be wiped down prior to any work and after all the repairs are completed.
- Loaner cars will be disinfected after every use.
- We will try to accommodate pick-up and drop-off for all local customers.
- We will no longer have waiting appointments.
- We will email you a Pre-Service check-in sheet so that we make sure to take care of all of your needs.
- Final invoices and paperwork will also be emailed.
We will be following all guidelines from the local government and will continue to serve our community until further notice. Any updates and changes to this new program will be posted on our Facebook page and the website.
We’re Grateful For Your Trust
Local businesses like ours know how important long-term relationships are. That’s why we hire and train professional technicians who take their job and training seriously but also understand the human side of automotive repairs and trust.
You wouldn’t walk into a different dentist’s office every time you needed a tooth looked at. You wouldn’t pick out someone at random every time you needed your hair cut. And on Tax Day? You probably wouldn’t trust your taxes to a stranger.
There are some professionals for whom you feel your relationship is more than just client and customer. They’re almost like friends, and since you know them well after years of going to them, you know the quality of their work and that they have a track record of doing their best for you.
You may not realize it, but the relationship with your automotive service professional should have that personal connection, too. It may take some time to find the one place where the rapport just feels right. But when you do, you know when you walk in the door, and your service advisor greets you with a smile, things are going to be done right. And you’ll be confident that they’ll only recommend and perform work your vehicle really needs.
Just as with your accountant, lawyer, or person who cuts your hair, the relationship with your auto repair center is a two-way street. The longer we get to know you, the more we understand your needs and expectations of us. And you get to know our work, our professional ethics and the quality of work we do. That mutual trust is something we both value.
Facilities that have been in business for a long time know how important that long-term relationship is. That’s why we hire and train professional technicians who take their job and training seriously… but also understand the human side of automotive repairs and trust.
So, don’t be a stranger. It’s a relationship that is a win-win for both of us.
Give your friends a call for all your automotive need 763-420-3060
We have been proudly serving the; Corcoran, Medina, Maple Grove, Plymouth, Rogers, Dayton and Hanover communities since 1983.
Thank you for your help.
Dan and Tom Gleason
Pro-Tech Auto Repair Inc
7591 Commerce Street
Corcoran, MN 55340